Starting your own delivery business is an exciting venture and in an industry this competitive, you’re going to want to make sure you’re at the forefront of your competitors. So, what can you do to step-up your marketing game? We came up with 5 great tips to get you started.
1- Networking
We’re starting off big as this one typically strikes fear in to all that stare directly at it.
As a courier services business, it’s important for you to get to know other local businesses. It’s great to support other businesses and to help them grow.
Networking with other local businesses can also present you with potential future customers. It’s one of the best ways to get to know the needs of your customers. Explain what you can do to provide them with the best possible service. Look out for local business networking events to attend. Yeah they might be scary at first, but after you’ve done it once, you’ll soon get used to it.
You can also find opportunities by networking with fellow transport providers.
Couriers TV runs some specialist networking groups through our social media pages. You can ask questions and get to know other drivers – and many often share work to help each other out.
2- Social Media Marketing
Utilize social media platforms like Facebook, X (formerly known as Twitter) and Instagram to engage with potential customers and build brand awareness.
Share informative and engaging content related to the courier industry, tips for efficient shipping, or updates on your services. You can also offer exclusive promotions or discounts to your social media followers to encourage them to choose your courier service over competitors.
3- Online Presence and Branding
Establishing a strong online presence is crucial in today’s digital world. Create a professional website that showcases your services, rates, and contact information.
Make sure the website is mobile-friendly, as many customers use their smartphones to search for courier services. Use consistent branding elements, such as a logo and colour scheme, to create a memorable image for your business.
4- Local SEO (Search Engine Optimization)
Following on from creating your online presence – you always need to plan to optimize your website and content for local search to ensure your courier business appears in relevant searches.
Use location-based keywords throughout your website, meta tags, and content.
Set up a Google My Business profile with accurate information about your business, as it will help your business show up in local searches and on Google Maps.
And make sure to list your business in local business directories so that every time people are searching for specific services in your local area, your name appears as much as possible. Try places like Yell.com, Thomson local etc.
5- Customer Testimonials and Referrals
Positive customer reviews and testimonials can be powerful marketing tools. Encourage satisfied customers to leave reviews on platforms like Google, Yelp, or your website. Offer incentives or discounts for customers who refer others to your courier service. Word-of-mouth referrals can significantly impact your business’s reputation and growth.
Bonus Marketing Tip:
Differentiating yourself from the competition can give your marketing efforts an edge. Offer something unique or varied about your services. If you offer all the same services as every other courier, why would the customer want to change?